Update on Ransomware Issue - Wednesday 17th April 12:37am

  • Wednesday, 17th April, 2024
  • 01:30am
Good Morning to all KiwiData/Webconnect Clients,

We are writing to provide you with an important update regarding the recent ransomware issue that affected our services. We are pleased to inform you that the issues have been fully resolved, and our services have been restored to normal functionality.
We understand the inconvenience and disruption this incident may have caused, and we sincerely apologize for any challenges you may have experienced during this time. The security and privacy of your data remain our top priority, and we have taken immediate steps to address the situation and reinforce our security measures.
Additionally, we'd like to reassure you that no client data has been affected. Initial investigations confirm that no information or data has been directly accessed.
We appreciate your patience and understanding throughout this process. Our team is committed to ensuring the continued reliability and security of our services, and we remain dedicated to providing you with the highest level of support.
If you have any concerns or require further assistance, please do not hesitate to contact our support team at support@kiwidata.nz.
Thank you for your trust and continued partnership.
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